Grievance Redressal Committee

As proposed by the AICTE Act (Establishment for Mechanism for Grievance Redressal, 2012) a Grievance Redressal Committee has been established at SVIMS to receive and facilitate resolution of students’concerns and grievances. Members of the committee are:

SVIMS Grievance RedressalCommittee

Dr. B.H. Nanwani (Director)
Dr. Joe Lopez (Faculty Member)

Ms. Vaishali Patil (Faculty Member)
Mr. Vinayak Phule (Non-Teaching Staff)

All students and parents are invited to approach the Dean, who will maintain a special Register for this purpose and report their problem/concern / grievance. The purview of grievances shall include the following:

1.      Admissions made contrary to the policy of the Institution;

2.      Irregularity in the admission process;

3.      Refusal of admission in contravention of stated policy;

4.      Withholding of relevant documents;

5.      Demand of money in excess of that specified in the admission documents as approved by the Institutional authority;

6.      Breach of reservation policy in regard to admission as applicable to the Institute;

7.      Delay in payment of scholarships committed to by the Institution;

8.      Complaints of discriminatory practices against OBC, SC/ST or minority students;

9.      Delay in the conduct of examinations or declaration of results (with reference to internal examinations) conducted by the Institution;

10. Non-compliance in the provision of amenities as stipulated by competent authorities;

11. Denial of quality education as promised by the Institution;

12. Non-transparent or unfair evaluation policies;

13. Refund of fees as per AICTE / DTE regulations;

The Grievance Committee will communicate its decision within 10 days of receiving a written complaint.